Services for Medical Diagnostic Imaging dedicated to you

Toshiba Medical’s StandbYou is a full range of service packages that ensure the best performance of your imaging system. Whatever your situation, there’s a package to suit your needs, ensuring that you never have to worry about keeping your systems up and running.

From a standard level option to the ultimate Platinum solution we make it easy and fast for you to get what you need. Each service package gives you the benefits of a service organisation close by you and grows with you as an organisation. That means a highly trained team of professionals is at your disposal to maximise your system’s performance and availability.

STANDBYOU Agreements

With STANDBYOU our customers experience how our support is built around them, plus all the following:

  • Remote Diagnostics
  • Safety and Quality Checks
  • Fast response times
  • Discounted/Free replacement parts
  • Guaranteed uptime*

 

STANDBYOU BRONZE

Standbyou Bronze keeps your system running safely and efficiently. Regular maintenance checks ensure high performance at all times, allowing you to get the most out of your equipment.

STANDBYOU SILVER

Standbyou Silver offers all the benefits of Standbyou Bronze but with added confidence. Guaranteed uptime keeps your system running safely and efficiently. Large discounts on spare parts and upgrades keep your costs down. And the inclusion of all labour and call outs keeps unexpected expenses to a minimum. All of this leaves you free to focus on your patients.

STANDBYOU GOLD

Unlike the other Standbyou packages, Standbyou Gold is all-inclusive. All standard spare parts and special components are covered. As a result, your system will run smoothly and effectively.

STANDBYOU GOLD and PLATINUM

Taking the best service one step further, our Gold and Platinum services provide certain additional replacements parts as all inclusive. It’s the ultimate in equipment protection and financial certainty.

*certain plans only

Outstanding support, over and above the call of duty. The best applications support we have ever experienced.Dr Russell Bull,  Consultant Radiologist, Royal Bournemouth Hospital