Toshiba Medical Systems has always been at the forefront of advances in diagnostic imaging technologies making it one of the world’s leading companies in this field. Its strong market focus and commitment to R&D results in a high-quality range of CT, MR, X-ray and Ultrasound systems. This range offers you advanced ergonomics, state-of-the-art clinical applications, higher processing speed and improved image quality. By specializing in diagnostic imaging, Toshiba has a unique understanding of its customers’ needs. This enables the company to deliver a matching range of business services and expertise that is shared across a global sales and service network. Both products and services give you a solid foundation for a lifetime of diagnostic confidence and growing effectiveness that benefits you and your patients. We are always by your side, ready to act!
Comprehensive range of services
Toshiba’s Standbyou concept is a full range of service packages that ensure the best performance of your imaging system. Whatever your situation, there’s a package to suit your needs. From a basic level option to a fully customized solution. Each one gives you the benefits of a service organization close by you. That means a highly trained team of professionals is at your disposal to maximize your system’s performance and availability.
Standbyou Basic keeps your system running safely and efficiently. Regular maintenance checks ensure high performance at all times, allowing you to get the most out of your equipment.
Standbyou Advanced offers all the benefits of Standbyou Basic but with added confidence. Guaranteed uptime keeps your system running safely and efficiently. Large discounts on spare parts and upgrades keep your costs down. And the inclusion of all labour and call outs keeps unexpected expenses to a minimum. All of this leaves you free to focus on your patients.
Unlike the other Standbyou packages, Standbyou Premium is all-inclusive. Even spare parts and special components are covered. As a result, your system will run smoothly and effectively. It’s the ultimate in equipment protection and financial certainty.
Highly qualified and trained engineers
With Standbyou, continuity doesn’t just apply to our products, it also applies to our relationship with you. We make sure that we provide the best maintenance of your Toshiba system. Our highly skilled and experienced engineers are trained to work with the latest technologies and to respond quickly and professionally to any problems, guaranteeing an uninterrupted patient throughput.
InnerVision for remote diagnosis of your system
Any problems with your Toshiba system can be detected instantly through InnerVision. This remote diagnostic tool connects your imaging system with your Standbyou centre. This allows regular checks to be carried out without interrupting your daily routine. Our engineers also have access to Toshiba experts throughout the world. So whatever the problem, the fastest solution is always on hand. In short, InnerVision saves precious time, heads off potential breakdowns and ensures maximum machine uptime.
Safeguarding your investment
To ensure your diagnostic imaging system continues to meet the changing demands of your work, Standbyou includes regular software and hardware updates. These powerful tools increase the functionality of the system, extend its lifespan and protect against obsolescence.
Always ready to act
Standbyou gives you outstanding service to maximize the availability of your system:
» A partner focused on advanced diagnostic imaging
» A personal approach to customer relationships
» A full range of packages to ensure continuous operation
» Highly trained and experienced engineers
» Constant monitoring of your system through InnerVision
» Access to a global knowledge network
» Regular system updates to protect your investment
» Customized protection to smooth patient workflow
Standbyou benefits at a glance
Number and composition of the services can vary by country